by Metro Denver Dental Society | Oct 9, 2024 | Reflections
Customer Service Revisited By: Allen Vean, DMD It is hard to believe it has been over seven years since I have had the distinct honor of being co-editor of our publication. One of my first Reflections discussed some reasons why the top companies in the world are rated...
by Metro Denver Dental Society | Oct 2, 2024 | Practice Management
The Patient Experience: A Roadmap to Success By: Amanda Jozsa, DDS A typical day in dentistry can be full of twists and turns. While so much can be out of our control with what patients bring to us, our response is within our control. Great customer service is not...
by Metro Denver Dental Society | Jun 19, 2019 | Practice Management
Mythbusting: Cell Phones in the Workplace By: Tija Hunter, CDA, EFDA, CDIA, MADAAIt’s OK to carry my cell phone in my pocket while I’m at work. I mean, if my family needs me, I have to answer.Right?WRONG!You do not need your cell phone on you at all times. Your family...