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MDDS Presents A Partnership Approach to Patient Care

February 29, 2020 @ 8:00 am - 11:00 am

Click here to register

A Partnership Approach to Patient Care
Presented by Ms. Jamie Marboe

Tired of the good cop/bad cop hygiene mentality? Feel like sometimes your schedule is Grand Central Station and other times it’s a ghost town? Calibrate the entire dental team for clearer, more effective communication, increased treatment acceptance and greater quality of patient care.

Discover systems and protocols designed to attune your practice’s periodontal processes. Learn step-by-step methods for diagnosis, treatment planning, case presentation and overcoming obstacles. Develop your calibration action plan and distinguish the skills necessary to have the full team on the same page.

1. Identify key inconsistencies with systems and communications from front to back office.
2. Discover scheduling techniques for timely patient treatment return.
3. Learn effective communication skills to prevent last minute cancellations and no-shows.
4. Eliminate old belief systems and mindsets.
5. Gain confidence and effective verbal skills for recommending new treatment to an existing patient.
6. Eliminate ‘running over’. Learn how to keep an hour appointment to an hour!
7. Identify how to create a unified approach to patient care and have everyone speaking the same language!

Ms. Jamie Marboe is a licensed hygienist working in private practice, speaker and coach. She has been a university clinical instructor, certified Eaglesoft trainer and dental assistant. She has a passion for teaching and nearly 40 years of working “in the trenches.” She is a member of Dental Speakers Bureau, Dental Speaker Institute and Speaking Consulting Network.

Continental breakfast will be provided

Saturday, February 29, 2020

8:00am -11:00am

$99 MDDS Member
$99 MDDS Member Staff
$125 Non-MDDS Member
$125 Non-MDDS Member Staff
Register today and bring a chairside assisting or front office team member for free!

CE Credits: 3

Format: Lecture

Cancellation Deadline: February 21, 2020

Registration Deadline: February 25, 2020

2 Easy Ways to Register
Online – available 24 hours/day
Click here to register online

Phone In
Available Monday – Friday 8:00am – 5:00pm at (303) 488-9700

Cancellation Policy
Cancellations will be accepted and are entitled to a refund provided they are received at MDDS by the cancellation deadline of each course. Refunds will not be made for cancellations after the cancellation deadline.

MWDI Parking Information
For your convenience, we have free parking in two retail garages within the Beauvallon building (east-facing side). Both garages are accessed from Lincoln Street between 9th and 10th Avenues. Parking in these garages is available on a first-come, first-served basis. ** If you are attending a large course/event at the MWDI, we recommend arriving early in case the garages fill and alternative parking must be secured. Be aware – the garages come up quickly after you cross 9th Avenue and both have left lane entrances. All numbered spaces within both retail parking garages (without “Reserved” signs) are available on a first-come, first-served basis. Do not park in any spaces with a red sign that says “Matrix” or “KCNC.” Do not park in the residential parking. Residential garages are at the back of the retail garages. The north and south garages are not connected. Both have open parking available.


February 29, 2020
8:00 am - 11:00 am