WEBINAR: The Power of Understanding Personalities: Practical Tools for Navigating Patient Behaviors
Presented By: Dr. Jack Nguyen

Patients want a stronger connection now more than ever. Building trust and fostering meaningful relationships are crucial for effective treatment and positive patient outcomes. This course explores the psychology of patient personalities, equipping healthcare professionals with the insights and tools needed to connect with patients on a personal level. Learn how to tailor your communication and care strategies to meet demanding expectations. Discover how to identify personality characteristics, decode behavioral cues and adapt your practice to the needs of “today’s patients.”

Objectives

• Understand the relationship between personality, behavior and treatment outcomes.
• Entertain global case studies highlighting personalized care.
• Develop strategies for effective communication and conflict resolution.
• Integrate personality insights with your team as a practice builder.
• Build confidence and leadership

Jack Nguyen, MS, DDS, is an entrepreneur, researcher and patent recipient for the invention of the Microtray. He earned his doctorate from the University of the Pacific in San Francisco, CA, and continues to provide clinical care part-time. With over 15 years of clinical practice, Dr. Nguyen enjoys engaging in leadership roles to accelerate healthcare innovation.

Date: Monday, March 2, 2026

Time: 6:30pm – 7:30pm

Rate:
$0 MDDS Member
$0 MDDS Member Dental Team
$25 MDDS Non-member
$25 MDDS Non-member Dental Team

Location: Zoom Webinar

CE Credits: 1

Format:
Live Virtual, On-Demand available for 3 months following the webinar.

Speaker Conflict of Interest Disclosure: None reported

Cancellation Deadline: February 27, 2026

Registration Deadline: March 2, 2026

Cancellation Policy
Cancellations will be accepted and are entitled to a refund provided they are received at MDDS by the cancellation deadline. Refunds will not be given for cancellations after the cancellation deadline.